Privacy Policy
Central Coast IT (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any details you provide when contacting us or booking services.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
- Service Information: Details related to IT support requests, including device specifications and troubleshooting notes.
2. How We Use Your Information
We use your information to:
- Provide and manage our IT services.
- Respond to enquiries and support requests.
- Improve our website and customer experience.
- Send important updates or service-related communications.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data only:
- With trusted service providers who assist us in delivering our services.
- When required by law or to protect our rights and safety.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies & Analytics
Our website uses cookies to enhance functionality and analyse traffic. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request details about how your data is processed.
To exercise these rights, contact us at info@CentralCoastIT.com.au.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Central Coast IT
Email: info@CentralCoastIT.com.au
Phone: 02 4307 5500